Privacy Policy

Last updated: 15 June 2026

1. Who we are

Star Electrical provides electrical services across Brisbane, Ipswich, Moreton Bay, Western Suburbs, Logan City, Redlands and surrounding areas.

2. Information we collect

When you contact us or submit a quote request, we may collect information such as:

• Your name
• Phone number
• Email address
• Service required
• Message details you choose to provide
• Basic website usage information such as pages visited, device type and browser type

3. How we use your information

We use your information to:

• Respond to enquiries and quote requests
• Contact you about electrical services
• Schedule jobs or follow up on service requests
• Improve our website, customer service and marketing
• Meet legal, safety, insurance or business record requirements

4. Website forms and third-party tools

Our website forms may use third-party services to securely receive and forward enquiries. These providers may process submitted form information so we can respond to your request.

5. Cookies and analytics

Our website may use cookies, analytics or similar technologies to understand how visitors use the site and to improve performance. You can usually disable cookies in your browser settings.

6. Sharing your information

We do not sell personal information. We may share information only when reasonably necessary with service providers, contractors, professional advisers, insurers, or where required by law.

7. Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure. No online system can be guaranteed completely secure.

8. Access and correction

You may contact us to request access to, or correction of, personal information we hold about you. We may need to verify your identity before responding.

9. Privacy questions

If you have a privacy question or complaint, contact us using the details below. We will aim to respond within a reasonable time.